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Oct
6

Was made available to download the automatically installation package for the family of smart card readers BLUTRONICS Bludrive.

The package support all Windows OS

  • Windows 98SE
  • Windows Millenium
  • Windows XP 32/64bit
  • Windows Vista 32/64bit
  • Windows 7 32/64bit
  • Windows 8 32/64bit
  • Windows 2000
  • Windows 2003 32/64bit
  • Windows 2008 32/64bit
  • Windows 2012 32/64bit

 

http://support.blutronics.com/index.php?/en/Knowledgebase/List/Index/32/drivers-windows


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Aug
28

It is completed the new Blutroncis Diagnostic Tool version.

This new version include many features like

  • automatic system control & repair (if brocken),
  • new readers testing,
  • smartcard model identification
  • automatic live update to new version
  • english, italian and chinese language
  • integrated send of free support ticket function
  • compliant Windows 7 and Windows 8

 

Download it and test just now for free from the following direct link:

http://support.blutronics.com/index.php?/Knowledgebase/Article/View/81/0/blutronics-diagnostic-tool


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Jun
7

What operation makes the operating system

When you insert a smart card into the reader, Windows try to read the smart card throught the CPS/PKCS#11 smart card drivers.

If the smart card driver is not available into the system, in the notification area, Windows show the following error message:

Device driver software was not successfully installed. Click here for details.

This message disappear after any seconds.


How to solve the problem?

To solve the problem you will ask to the smart card emitter/manufacturer the right driver.


How I can test if the reader work fine?

In order to test if our reader work fine is possible to download the Blutronics Diagnostic Tool from the following address:

When the download is complete you will only insert a valid microprocessor smart card, and start the application, then you can see all working informations or possible errors if exist.

 

How I can receive more informations?

For every questions please don't hesitate to contact us opening a ticket.

The registered users can send en email to: support@blutronics.com to submit technical issue.


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